This company treated me right! Honesty is usually lost in this rat race, but the owner of this company is a good honest man that you KNOW you can trust. He smiles and looks you in the eyes like honest men do. It was great work for a great rate and I recommend their services will all my stars. Aloha - Punk H.'s (Redondo beach)
Mike will be the first one to tell you: there is no one else in the business who knows as much about spa repair as he does.
Well, after dealing with at least half a dozen other techs before finding him on Yelp, I can tell you with great confidence that he is absolutely right!
We've been having trouble with our CalSpas swim spa for as long as we've owned it. Never been able to figure out how to make it work for more than a month or two. Within minutes (seconds, actually) Mike figured out our first issue and told me to test it out for a while to see if there were any underlying problems. There were, so he came back out the next day and, again, within minutes, could tell by the sound my spa was making what the problem was. Fixed that too.
We had him & Dave empty the unit and do a much-needed deep cleaning too --- it's like a brand new unit! We are overjoyed!
I'm so grateful to have found such an astute spa professional. Thanks Yelpers!!- Kristen W (Los Angeles, CA)
I have never written a review online, but I’ve also never had the unbelievable customer service offered by Classic Spa Service and the most incredible hot tub man– Michael Durand. My first contact with Mike was because the heater on my hot tub had stopped working. I drink my coffee every morning in my hot tub – so not having it working was screwing my morning routine up big time. I called and left him a message. He called me back in 2.5 minutes, had me send him a picture of the heater and promptly told me where the reset button was. I hit the button and my heater was working again. The charge? Not a dime.
My next encounter with Mike was even more mind blowing. A friend was watching a 7 million dollar mansion and had a handful of us over for dinner and hot tubbing. After we finished dinner, we went to get in the hot tub and it still wasn’t hot. I thought I should call Mike, he knows everything there is to know about hot tubs, but it was Saturday night on Saint Patrick’s day, so I figured he wouldn’t answer. Well he didn’t answerer but he called me back in 2.5 minutes, got the hot tub working over the phone and wished me a happy Saint Patrick’s day. Unbelievable.
If there was a super hero named “Hot Tub Man” Mike would be wearing the cape. I will never go anywhere else as long as I live to get help with my hot tub.
--
Jesse Russell
Co-Executive Producer
My Ghost Story
A&E/Biography
MPPT Productions
2100 Sawtelle Blvd. Suite 307
Los Angeles, CA 90025
310-478-3850 (phone)
Jesse@mppt.tv- Jesse Russell (Los Angeles, CA 90025)
"Mike is a true professional focused on providing prompt, professional service at the most competitive price. He is clear and consistent in his communication and follow through, if only every contractor and vender I deal with had the same qualities there would be so much less stress in my life.
I give Mike the highest rating possible for his services
- Glenn Stebbbing (Manhattan Beach, CA")
If you need hot tub repair Mike at Classic Spas is the guy for you!!! He shows up on time and gets the job done quick. There's no haggling or mystery. He's straight forward, to the point and honest!!! Don't bother trying any other company. Avoid getting ripped off and go straight to Classic Spas! - Ouiva W (Venice CA)
Mike and the staff at Classic Spa Service have been very helpful. I'm impressed with how quickly Mike has been able to assess and fix the problems that I've been having with my new spa. I'm also grateful for the extra time he has spent to inform me on the proper care and maintenance of the spa. - Vasilka H. (Torrance ca 90505)
Mike and his team restored my outdoor spa to "like new" in one visit following months of neglect on my part. I inadvertantly put the spa into "economy" mode and called Mike to ask why it wasn't heating properly. Mike returned to my house, diagnosed the problem, and gave me the quick start guide version on how to use the "economy" feature--and did not charge me for my ignorance. Now that's service. He has a customer for life. Highly Recommened. - Mark K (Long Beach, CA)
Mike is great! Very knowledgeable, experienced, fair and honest. He is now my go to Spa Guy- Stacy A (Long Beach, CA)
You rule Mike!- Chris (Torrance, CA)
After dealing with less than satisfactory spa service and high pricing for replacement equipment I decided to shop around and give Classic Spa Service a shot. The website mentions Mike has been in business for a while and prides his integrity, honesty, and transparent service.
I am glad I gave him a call. He showed up on time, got the job done, was able to give me a fixed price with no hidden fees, and even gave me a 1 year warranty on his work. Going forward I know who I am going to call for any issues with the hot tub!- Andrew B (Los Angles)
Mike found my leak which no one else could! The consummate professional, he always arrived on time and worked it through until the leak was fixed. Couldn't recommend him more. If only I knew about him years ago...thanks Mike!- Nate (Beverly Hills)
Mike has been our spa guy for over 6 years now, and his work is always top notch. He and his crew are always quick to respond, professional, and on time. Couldn't ask for better service! You rock, Mike!- Thomas Ressler (Redondo Beach, CA)
Mike and his staff did a wonderful job fixing our very old spa. And for helping me understand how to troubleshoot any future heater problems. You are the best! Thanks.- Penny C (Lomita)
Hi Mike and Andrew, Thank you very much for your expert spa installation today. We can't believe that you got our old spa looking and working like new in one day!!! - Mary Grace Carpenter (LA)
Catilina 1100 - Billie Jo (Redondo Beach, CA.)
THanks a bunch to Mike and his crew for always being helpful and fair. Best guy in town.- Tom Ressler (Redondo Beach)
MIke is hands down the best spa guy around!- Eric (Redondo Beach, CA)
Marcia Brous 31 minutes ago
Mike:
Glad to see that our photo of you crawling around under the spa was finally uploaded to your profile! It surely shows your commitment and professionalism to double check that the job was completed to your full approval. And yes, the inside of the tub is definitely therapeutic! Good work!- Marcia Brous (LA)
May 30-2009
Mike is the most knowledgeable person you will ever find when it comes to spa service. He did a major overhaul on my spa and did an excellent job for an extremely reasonable price.
Thanks again Mike!
- Mark (Torrance)
Mike is the only Spa repair expert you will ever need. Mike is the rare repair man that is on time, extremely honest and knowledgeable at a fair price. I have a spa that is at least ten years old. Mike found numerous leaks, missing insulation and a heater that was not working. The job ended up taking far more time then he ever expected , but Mike and his crew were here every day until the spa worked perfectly at no extra charge. Excellent Job..Thanks Mike! - Neal (Hermosa Beach)
I called classic spa after wasting my time with two other spa service businesses. Mike was there the following day and and explained my problem. He did not pressure me into anything and explained pros and cons in terms I can understand.
Mike turned my 10 year old Jacuzzi into a better then new jacuzzi. I WILL recommend Mike and Classic Spa to everyone.If you who need a level of service that is second to none and prices that are very reasonable then Mike is your guy. Thanks Mike- Todd (Lomita)
Jan.5,2009 -I contacted Mike January 2nd on recommendation from the business where I buy my spa chemicals. My heater was not working. Setting up the appointment via the website was fast and easy. Mike not only was on time for the appointment but was actually early. He looked at the spa, diagnosed the problem, ordered the parts, and returned today, cleaned the spa, replaced the parts, and gave me an excellent lesson in spa maintenance that was much less complicated than my previous regime. He and his partner were on time, competent and knowledgeable. He was also reasonably priced. I highly recommend Mike and Classic Spa Service. Mike, thanks again for great customer service and your positive attitude.- Sandy (San Pedro)
Mike has been my "go to" man for servicing our hot tub and jacuzzi since 1982. He's knows his business thoroughly, always presents options, is on-time and won't leave a job until the customer is completely satisfied. I would absolutely recommend him to anyone needing spa services. - Nancy (Manhattan Beach)
Mike Durand not only responded to my internet contact form within 10 minutes of my posting it, he walked me through several steps to unclog a jacuzzi bathtub jet. I am definitely keeping his name for future reference and referral to others who have problems with their jacuzzi tubs. Thanks, Mike!- R. Yang (Bel-Air, California)
August 19, 2008
We have owned a spa, or hot tub since 1978. Chris Manning built and installed our first redwood “Hot Tub” which we enjoyed for many years. We met Mike Durand shortly afterwards who became our service provider. Many years of enjoyment went by and in 1999 “Dimension One” installed our first fiberglas spa. Unfortunately Mike Durand had gone abroad to provide service to the Scandinavian spa lovers.
Eight years went by before our first real need for spa service. Our spa problem was water leakage. We asked assistance from a local spa center and “stop leak” was recommended by Dimension One. It worked and the leak stopped, but only briefly. Another suggestion was to set the spa on its side to check for leaks underneath the spa. After checking the various spa service shops without any solution, the name Mike Durand came up and yes, Mike had returned from abroad. We immediately called Mike and he returned our call right away. He called and came by our home to assess the problem and possible solution. We learned from others in the trade that Mike knows secrets and methods of how to repair a spa unlike other service providers. You must see to believe his expertise. Our leakage problem was solved in one day. Not one leak mind you, but three. Mike also checked other equipment and their operation and found that the ozone system was not functioning properly and he explained why. This was also fixed. The water in our spa has never been clearer.
If you own a spa, want to purchase one or just need a service call, we highly recommend Mike Durand “The Hot tub Man”. Mike has over 35 years experience in the U.S. and Europe. Mike is known as the “Best” in his profession and one who “Cares”.
Mike has an on-line website where you can schedule service or call him. He will return your call or answer your email.
Very satisfied customers...
www.ClassicSpaService.com
- Robert & Jean Arnold (Manhattan Beach, CA)
My friends gave me an old spa that was in total disrepair. It was leaking, turning on and off randomly, the heat wasn’t calibrated just a HUGE problem. I tried to fix it myself… BAD Idea.
I called up Mike Durand after finding his webpage on Google. Mike came over to the house fixed absolutely everything on the hot tub. Now I basically have a new hot tub, running properly, totally calibrated etc. The only person I will ever call for my hot tub , a hot springs is Mike, period.
- Adam Lilly (Culver City)
Our spa was in need of some repairs so we went online and booked an appointment with Mike. He returned our call that same day and showed up as scheduled. He found the problem within minutes and fixed it. He is honest and trustworthy having explained everything to us in detail. He also went above and beyond servicing our spa in making sure all electrical components were in working order. We highly recommend Mike and Eddie if anyone is in need of quality work. He also took the time to explain how to maintain our spa correctly. You guys are truly the best! He is the best spa service technician money can buy! Look no further than Classic Spa Service for true professionalism and courtesy.
Thanks again guys! - RICH & LIZ (SAN PEDRO)
We had a leak in our spa, but were concerned about the cost of repair. Instead of coming out to our house and charging us tons of money, Mike was kind enough to look at pictures of our spa and tell us how to fix it ourselves. He even found the part we needed in Redondo Beach and had them hold it for us. He was very nice and took the time to help us, without even making money off us. I highly recommend his services and him! - Mary Micka (Culver City)
Mike Durand is the absolute best and most honest spa repair and service person in all of Southern California today – just as he was also back in 1978, thirty years ago! I should know, my Company, Sequoia Spa, hired and trained him at 19 years old, more than thirty-three (33) years ago! By the time the Wall Street Journal credited my Company for selling 10% of all hottubs in the US (in its March 2, 1978, front page article), it had grown to 5 retail locations with 5 crews working full time to install all the redwood hottubs and spas we could sell.
While I hired and tried to use a number of other spa repair technicians back then due to my Company’s size, Mike Durand was the only repair technician the Company could depend upon to fix and/or complete our most problematic installations. Everyone in the Company was amazed at how Mike would not only fix every job we sent him out on, but ALL the customers loved him afterwards. Frankly, none of us understood how he did it! But, the fact remains – Mike did it. Today, I would not consider using anyone else to service, repair, and even replace my own backyard spa.
Even if Mike were to increase his hourly rate to $300 an hour, I know he would be cheaper in the long run than anyone else – because he would do it right the first time – and quickly. (He even solved my spa leak problem a year ago caused by rats eating the plumbing hoses around the spa under my wood deck. Mike and I checked last week, and the rats have definitely departed!) Knowledgeable people like myself have too much experience to try to save money when hiring a computer software technician, a brain, back or eye surgeon, or a spa repair technician. We know better! Attempting to use someone less than THE BEST only results in headaches and more cost. Save yourself some pain and money, rely on Mike – you won’t regret it!
- Chris Manning, MBA, Ph.D., University Professor (Palos Verdes, CA)
Mike arriving promptly on time was only just the start. He identified the problem with my spa within minutes, provided several options for repairs, and fixed the problem in under an hour and a half. Mike was and is a straight shooter with estimates. He was honest with the good and the bad. What sold me was that he put in a ton of effort to fix the problem right there on the spot and did not quit until it worked to his satisfaction. What could have been an expensive overhaul became a minor tune up! He even gave me a crash course in spa care and water treatment. Thank you Mike.- Chris Deacon (Pasadena)
Mike Durand rocks!! My hubby and I are first time spa-owners and Mike not only educated us about how to maintain our spa, but he put in the quality heating and ozone equipment we needed at an exceptionally reasonable price. Classic Spa Service is The South Bay's personable, quality Spa Service. Mike and Eddie, THANK YOU!! We're having a spa-party in your honor. :) - Gabriel & Racquel (Carson, CA)
Mike is the most knowledgeable person you will ever find when it comes to spa service. He did an excellent job for a reasonable price.- Ed Mohr (Rolling Hills Estates)
"Mike is one of the most honest and trust wordy man I've had the plesure of working with, during his time in Europe we introdused spas in Sweden and with out mike's experience and knowledge witch he gave frely this would been so much harder." - Magnus Björklund, Owner, Sipano AB (Sweden)
Hi Mike, you are definitely right, the water is much more brilliant and clear. I remember when the ozone generator I had was installed it significantly reduced the power of the jets but this time the jets are great. Thank you, you're the hot tub man, no question. The leak does not seem to be a problem, the tub maintains the water so far at least, perfectly. I hope all is well with you... Anson- Anson and Linda Levine (SANTA MONACA)
The company owned by Mike Durand has solved my problem with my spa that no one else was interested to even try, The long didtance he need to come did not faze him, As soon as he had all the information that he needed to( rebild) my spa he ordered it brought it out and had it running in one (1) day. I know he saved me abou $4000.00 at least. I have enjoyed it at least 3 times a week in this cold weather. I had just one call to him, which he answered right away. This is something that has not happened to me before.
Thank You Mike - Loise New (Santa Clarita)
“If you have a hot tub, then you know how great it feels to come home from a long day at work or a hard workout and jump in… well, my tub was inoperable for about 6 months when I finally got the nerve to get it looked at. I ran into Mike Durand (well not literally) while on a bike ride in Palos Verdes… Mike’s website made it easy to schedule a time that was good for me. In addition, he showed up on time, gave me great options, and without delay, the next thing I knew, was my Jacuzzi was filled with water and running…. YOU’RE THE MAN, MIKE!!! It was unreal to come home from a long day and find the sweet sound of the hot tub running… thanks” Tim McGuire- Tim McGuire (Manhattan Beach)
Two other companies offered 'suggestions' about how they 'MAYBE COULD' fix my 20-yr-old Jacuzzi tub. Both told me it could be "BIG BUCKS"
Ultimately,Mike of Classic came, quickly analysed the problem and the same day, REPAIRED my tub. Classic Spa Service's bill was realalistic and reasonable.
March 2008
Recommend Mike and Classic Spa Service above all others, without reservation. - The Sharps (Manhattan Beach, Ca)
Mike replaced an old discharge type Ozone generator that had gone bad with a new light type generator and there is a world of difference. I use almost no chemicals now. Great service and he can be trusted to sell you only what you need.- Harvey Hettick (Redondo Beach)
Mike's spa knowledge,prompt service and old-fashioned work ethic stands out in today's service world. He answered my email while I will still in front of the computer! Mike gave me as many ideas and tips on the phone to fix my problem BEFORE paying for a service call. He is an excellent technican, fair business man and FUNNY. Nice to find someone I can rely on.- Ann Valdez (Palos Verdes Estates)
"Rats. Rats?! Rats. It was true, who knew?
He gave us a quick no-kill solution, fixed the jacuzzi and life was good.
What I really like about mike is he's an honest straight, shooter who knows his stuff. He did what he said when he said and communicated early and often when needed.
I liked him so much I bought a jacuzzi from him for our new place. I figure who better to know what to look for than the guy that fixes them. The new jacuzzi is built like a tank and is amazing. He's happy too, he designed it with the technician in mind too. Highly recommend him."
- Scott Bell (Manhattan Beach))
Simply the best. mike was an excellent technician for my company in Gran Canaria, spain 2001-2003. - Patrick Ye (Gran Canaria -Spain)
Having completely remodeled my home, I have dealt with probably 100 sub-contractors over the years. There are maybe 5 I would recommend. Mike is one of them. He has the rare combination of professionalism, experience, and honesty. He is also on time and on budget. Anyone needing spa service should look no further and know that you are getting the best by calling Classic Spa Service. - Lynn (San Pedro)
Mike,
I just wanted to say thank you for the GREAT job you did fixing my hot tub.
You were sooooo right on when you said that my chemicals would last longer and that the water would be clearer. Right I thought to my self, water is water. How can it get any better. Well, it has. It's wonderful to be able to enjoy my hot tub again.
Thanx for your expert service. I will be reccomending you to anyone who needs spa service.
Muriel W.- Muriel W. (Torrance)
I manage rentals which involves constant dealings with contractors. Mike's technical knowledge, friendliness and on-time service are the best I've seen. I highly recommend Mike.- Gary P (Manhattan Beach)
Dear mike, just a short note to thank you immensely for coming over and saving my day and my spa. Very decent of you and I really appreciate it!- Agneta Nilsson (MANHATTAN BEACH)
My hat’s off to Mike Durand for building a fantastic ‘Custom’ spa that meets the individual needs of my family members.
I decided to replace my in-ground 20-year-old spa after it broke again. The old spa just didn’t meet the needs of my wife, who has arthritis and prefers a mild force from the jets, nor myself, who has neck and back aches from too many sports injuries and job stress and prefers a strong force from the jets. Also, the old spa was at ground level and my wife was having problems getting in and out of the spa.
I gave these requirements to Mike and he delivered.
Mike removed the old spa and put in a Classic Spa 3 shell. He placed the shell at 18” above ground level (chair height) to make access easy for my wife, and integrated the new spa with the old spa’s brick work and surrounding deck. He installed two-way motors, flexible jets and water switches that allow the spa to be configured for soft, mild or strong jet forces. The result is a killer spa. My wife and I love it.
Mike is very attentive to doing the job right. He follows up regularly and makes sure that you are completely satisfied with the spa.
Thanks again, Mike.
- Richard Stubbs (Manhattan Beach)
It's been a long time since we've found a trademan with the work ethic Mike and his team displayed when they replaced our 30 year old spa and deck with a new one. And just when you thought the job was done (looked good to us), he says "nope not quite right yet" and kept working until it was perfect. A very refreshing attitude and great workmanship.- John MacAllister (Palos Verdes)
"Mike was great. He quickly diagnosed the problem with my spa and fixed it in no time. I will definitely use Mike again!"- Jho Hoffman ()
Really great service. They show up on time and treat you right. Fast and friendly extremely reasonable prices. This is the best service I\'ve received from anyone since moving to California- Jack Daugherty ()
6/29/07 Great job performed by Micheal, excellent professional service. He replaced the entire power system and rewired the circuit breaker to power my 20 yrs old Hawkeye spa. He should keep his day job and leave the jokes alone. Haha- Al Adams (Gardena, Ca)
Mike is the best! He diagnosed the problem quickly and had me up and running right away.I was also having a problem with getting rashes from going in my spa. He gave me some excellent advice on maintaining my spa and thus solved that problem also! He called me a couple of days later to make sure all was well, That's what I call great customer service! Thank-you Mike.- Bill Lane (Local)
Greatest Service ever!! Mike is very committed to his customer's satisfaction. It's so refreshing to find someone who actual backs up his work and actually does follow up calls to insure you got what you paid for. He'll go out of his way over and over again just to make sure his customer is truly happy. Another asset is his ethics to be on time. If he tells you he'll be there at 9am, he's calling you on the way to confirm and he's there at 9am. He's dedicated, honest, and just a great guy!! Other Customer Services need to take a few lessons from Mike on business ethics and client satisfaction!! Keep up The good work Mike!! the Spa is Hot and working... I'm Happy!!- Mike Yurko (Lomita)
Thank you, Mike. It was a genuine pleasure working with you. You are the consumate spa specialist, on time, on budget and able to offer solutions and even fabricate parts on the spot to replace those that are no longer available for sale anywhere, at any price. You have and deserve my highest endorsement for service, skill and attitude. May your business and reputation continue to grow and prosper and may you continue to bring smiles of satisfaction to those spa owners fortunate enough to have found you and priviledged to enjoy your outstanding service.- Travis Edward Pike (Local)
Hi I am Mike Durand The HOTTUB MAN. Would like to Thank you all for the good Thanks- THE HOT TUB MAN (Local)
- WAS A LONG TIME AGO (PIC)
- ME (PIC)
- ME (PIC)
- ME (PIC)
- ME (PIC)
Thanks, Mike. You are honest, talented, dependable, ontime and very professional.Thanks for a great job.- Myra Theard (Local)
Thanks Mike! You saved me $3-4,000 by resurecting my old spa, and turned it into a "new" one. Works terrific and does exactly what I wanted. Thanks again, your a magician!- Tom Ressler (Redondo Beach)
Hey Mike, I wanted to say thanks for coming and taking a look at our spa last Thursday. I did what you said needed to be done, jump start the recirculating pump, and we enjoyed the spa for the rest of the weekend. Thanks for your quick response and helpfulness. Sincerely, Mark Copland- Mark Copland (Local)
I called Mike on March 16, 2007 and he was out of town and he told me that when he return he will call me, on March 19 Th he called me and set up and appointment for the next day and he came by and was very straight about my spa and what it needed and the price, and Mike told me that he would order all the parts and every thing he need and he would be at my home on Friday, March 23, 2007. At about 8: AM on the 23 RD and Mike installed a new and bigger and better Spa Pack, Ozone, ground and also a new cover. Now My works better then it did when it was new. Not only is Mike Duran a very nice person but he does very good work and know what he is doing and is I thank fair with his prices. By the I found out that I meet and shopped at his store over 14 years Ago.- Jhon Thoms (323-299-1065)
Noone said the spa could be fixed. You had it up and running in a few hours. You are the master. Still smiling every time I think about you telling me "I got it Fixed" You are really the best in the business.- Donna Floros (Local)
Cant say enough about knowledge & professionalism. other tech. said i needed new motor for my spa. Mike came out & found it was a 10- part. He has honesty and integrity that you just dont see anymore. He also found, unbeknownst to me that I had an ozone pump and he made it work. Thanks, so much Mike.- hollimon (Local)
Professional Dependable Knowledgeable Honest- Wayne Bradshaw (Local)
a amazing and unique spa "doctor" and he is a warm hearted person as well. Welcome back in Europe soon THE place to be!!- Jan J. Smith (Local)
After three "professionals" came by, I thought I was hopeless, but Mike saved the day and remade my spa. He is the wizard. Bravo!!!- Deidre (Local)
Not only did Mike fix our spa tub in less than 45 minutes, he did what a professional plumber would have not only botched up, but have charged us way too much for. Mike may have even saved my marriage in the process! Wow!- Gary Weiss (Local)
Mike is like no other. I am not just talking about the spa service business, I am talking about anything that has to do with residential repair or service!! He not only saved me lots of money and was as dependable as can be, I really enjoyed talking with him and feel he really was sincere in wanting to help me out. This man is a rare find.... Thanks Dude!!- Joe Meshekow (Local)
Mike saved my hot tub party. To bad I did not have a girl for him...he is a great guy. Next time Mike!!- Aivars (Local)
Thank you for giving me you're help and coaching me through a mess of problems and keep'in my Craig's list score free! You are truely a great guy. The world is a better place thanks to people like you. Thanks again, Tobias - Tobias Parker (Local)
Our special thanks to Mike for a great job!!! The job was done right the first time, the price was resonable and Mike's attitude was great. He helped us when no one else would. Highly recommend him to anyone who wants a quality job completed. Great service with no regrets...call us anytime for a referral!!! Thanks again.- Monty Bates (Local)
I just read Mike Durands service coments, and I know he is good because he is my son, keep up the good work Mike Love Mom- Dolores Ottenbacher (Local)
My spa was a mess,you made it look wonderful.Thank you- Mike Mandel (Local)
Thanks for the quick response and the repair. Mike was able to repair our circulating pump rather then having us go through the expense of purchasing a new one. He arrives when he says he will and is very professional. Mike is the only one I'll call when my spa needs fixing!!- Kathy Bradley (Local)
Mike teached me everything i know about spa repairs, now i have my own spa service in Norway.... Aqua-Teknikk AS. Thanks Mike!!!- John Robert (Local)
I'd just like to say that Mike fixed my outside and inside spas just like he said he would, in a timely(next day)manor and has called to check to see if it was working properly. Is this LA? He is a proffesional, experienced person and seems to really care about you and his work. I highly recommend him without any hessitation.- Daniel C. Slavin PHD (Local)
We bought a house with a home rigged hot tub. We had other people who claimed to know hot tubs come and check it out. They were ready to redo the entire configuration; estimated at $1,000. Mike came and trouble- shooted the problem for $150. The hot tub works perfectly. I will forever use Mike if we ever have any other problems.- Brian Gross (Local)
Mike did a great job installing my new spa. He was there BEFORE the delivery guys arrived with my spa. He definitely know what he's going.- Jeff Wachner (Local)
Mike is the real deal. Personable, professional and knowledgeable. He went the extra mile to ensure that I was totally satisfied and that my repair was done as quickly and inexpensively as possible. I highly recommend Mike and Classic Spa Service.- Bill (Hawthorne)
Hi Mike: I can only join the others in saying your expertise, very timely service, total availability( no need to leave messages) and excellent work have made us very happy customers, and we intend to continue to consult you, thanks so much!- Narinder Kapoor (Local)
Mike is the ONE to call if you have a tough repair. Rather than giving you the standard "it needs to be replaced," he says "I can repair that!" And he comes up with some very creative solutions to the problems; he had my 14 year old heater up and running in no time. He is also very professional and dependable, returns calls same day, on time for service and calls ahead to let you know ETA. Mike is honest and fair; he has my business and recommendations to friends anytime! Thanks, Mike!- Janice (San Pedro)
Thank you for the outstanding service you provided on my spa. You were very pleasant and professional.- Carrie York (Local)
July 2006 I'm glad Mike was recommended to me! He came out and replaced the filter system on my spa very quickly and with efficiency. I will definately call him again for my spa repairs. Thanks, Mike!- Laurie Young (Local)
Awesome!! my old spa is alive and well again thanks to the great workmanship of a true profesional. Thanks Mike!- Jeanette Wolff (Local)
Mike, thanks for a great job on our spa. Glad to finally find someone who really knows and enjoys their job.- Carolyn and Randall Foster (Local)
Mike.your are my brother from a other mother. your work is tops in my book i have never seen anyone drain a spa and before you know it the problem was solve.thank you again for the repair on my 15 year old spa you gave it new life.310-251-5253- Joey Pedroza (Local)
Thank you Mike & Steve for your expeditant service and repair on my spa! Mike is an excellent worker and didn't give up on me when he noticed more problems with the connection of my spa. He just said " I can do anything" AND that's what he did! thank you most kindly for your service and most importantly a reasonable price you charged for your hard work! I will definitely recommend YOU to all my friends! Thanks again, Tomohiko & Margie Muto- Tomohiko & Margie Muto (Local)
Will the real Spaman stand up!" The service is personal. The water is hot. Taking care of business. It's an art! Thanks for the fantastic job you did on our spa!- Edward & Siv Adams (Local)
Mike Durand serviced my first spa 20 years ago and has been the only reliable, responsible, efficient and effective spa service person in the South Bay since. While he was working in Europe, the entire area could not produce even ONE qualified spa serviceman. Welcome back Mike, we need you !!! My cell # 310/880-2812- Karl Avery (Local)
We are so Lucky to have found Mike as are spa guy. Far price great job and a really nice person. Thank You Mike for such a great job. Love yur web site also.- Bob and Dottie Long (Local)
Wonderful service - courteous and professional. Thanks Mike!"- Victoria and Gene Kohn (Local)
In July of 1990 Mike Durand,"The Hot Tub Man" put together a wooden tub and installed it and the equipment we needed to make one of the best additions we have made to our house in over thirty years. Mike has two remarkable qualities to recommend him: One is that he has integrity and responsibility, he does what he says he will do when he says he will do it and he does it in a way that is interesting and enjoyable. Second, Mike Durand knows what he is doing, his reputation is well deserved, he thoroughly and easily solves problems whether they be obscure or simple. No question in our minds if you are interested in a spa Mike Durand is indeed the "MAN" to trust. Give us a call (310) 454 0583 if you are not convinced.- Anson and Linda Levine (Local)
Outstanding job",Mike saved my stress level. 3 hours spent trying to find the problem, mike walked in and in about 10 minutes, the problem was solved. He not only fixed the problem but saved me alot of money in parts. I thank you Mike, so much. Your Awesome!!! - Gina Cordero (Local)
Mike was a true artist at his craft, he fixed our spa, which was quite a mess, and we were able to enjoy it that very night. He worked on it until it was finished, nowadays, someone else would have taken one look and told us to upgrade. Thanks alot Mike.- Mario and Sheri Bugarin (Local)
Thanks for the great service!- Laura Mazzarino (Local)
Mike Durand is awesome. On time right to the minute, professional and pleasant, reasonable cost. These days those traits are next to impossible to find in any business. Mike is terriffic and will always have my business- Tony Ardolino (17640 Kornblum Ave.Torrance 310/327-0112 )
great job on my spa today. thank you no one else could have fixed that mess so well. good luck to you, and thanks again.- Deedee Schiller (Local)
I've never experienced such wonderful service! Bravo! I'll be back.- Sally Myers (Local)
You rule!- Bob Huggins (Local)